Customer Service

Shipping Information

We will ship your within 2 business days and usually quicker than that. Juniper Ridge is open Monday through Thursday, 9:00 am to 5:00 pm Pacific Standard Time.

Flat rate shipping costs for domestic orders are as follows:

$8.95 for Continental U.S.

When shipping to Canada, Alaska or Hawaii, please allow two weeks: all shipments $15.95

All other international orders ship at a flat rate of $59.95

CHECK OrdeR STATUS

Call us 1-800-205-9499 or email customerservice@juniperridge.com

Questions about your order

If you have any questions regarding your order please please contact us at 1-800-205-9499 or email our customer service desk at customerservice@juniperridge.com

Login

Click here to login to your account.

Returns

If you are at all unsatisfied with your Juniper Ridge product and you purchased it directly from Juniper Ridge, you may return it to us for a full refund or exchange. Please mail it back to us via the US Postal Service at the following address:

Juniper Ridge Returns
PO Box 5535
Berkeley, CA 94705