Customer Service

Shipping Information

We will ship your within 2 business days and usually quicker than that. Juniper Ridge is open Monday through Thursday, 9:00 am to 5:00 pm Pacific Standard Time.

Flat rate shipping costs for domestic orders are as follows:

$8.95 for Continental U.S.

When shipping to Canada, Alaska or Hawaii, please allow two weeks: all shipments $15.95

All other international orders ship at a flat rate of $59.95

CHECK OrdeR STATUS

Call us 1-800-205-9499 or email customerservice@juniperridge.com

Questions about your order

If you have any questions regarding your order please please contact us at 1-800-205-9499 or email our customer service desk at customerservice@juniperridge.com

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Returns

If you are at all unsatisfied with your Juniper Ridge product and you purchased it directly from Juniper Ridge, you may return it to us for a full refund or exchange. Please mail it back to us via the US Postal Service at the following address:

Juniper Ridge Returns
PO Box 5535
Berkeley, CA 94705

 

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